Product Guarantee


At Omega Electric Rides, we take great pride in the quality and durability of our products. We’re confident that you will be impressed as well, and we stand behind all of our products. Every bike we sell is covered by a limited warranty against Manufacturer Defects, subject to exclusions noted herein. This warranty is only valid in the United States.


This warranty is not transferable in any way and may not be exercised by anyone other than the original retail buyer (“Customer”) of the Products. Customer will be required to furnish the original receipt of purchase when filing a claim under this warranty. 

This warranty does not cover normal wear and tear of the Products.  Furthermore, this warranty will not cover any damage resulting from the abuse or neglect of the Products.  Examples of abuse and neglect include, but are not limited to: 

  1. Racing or competition use, modification of original parts, abnormal strain.

  2. Water damage.

  3. Lack of proper maintenance, installation of parts or accessories that are not equivalent in design and quality to genuine Juiced parts (“Incompatible Parts”)

  4. Use of lubricants that are not suitable for e-bike use.

  5. Damage as a result of accidents, collisions, road hazards, or operation on surfaces, such as stairs, not intended for conventional e-bike use; damage from external factors such as salt air or saltwater, bird droppings, or chemicals.

  6. Commercial applications, such as transporting cargo, delivering newspapers, and rentals.

  7. Temporary decrease in power or distance that can be traveled on a single battery charge, as described in the Owner’s Manual, due to operating conditions such as ambient temperatures, load, inclines, frequent starting and stopping, and normal system-protection functions, as well as temperature-related performance of the battery charger.

  8. Normal deterioration, including the gradual decrease of battery capacity over the warranty period as long as the battery capacity is still 50% or more of the initial capacity before the warranty expiration and the total number of batteries charging cycles is 200 or less. Other normal deterioration includes natural fading of painted or plated surfaces, and cosmetic ozone or weather cracking in tires.

If you have any questions Feel free to reach out us!